STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons or hundred cubic feet used during a billing period. Compare that reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.
Rusk Rural WSC reads meters on or around the 15th of every month. Please make meters accessible to all personnel.
New Meter Installations
The Service Agreement form can be downloaded for new water service below. Paperwork is required to be turned into the office before service can be established. Required forms:
Warranty Deed (proof of ownership of property)
New water meter service: $725.00 for installation, when the main line is on the same side of the road where service is requested. If line is on opposite side of the road, a road bore will be necessary and additional charges will apply. Contact our office for details.
Rusk Rural WSC would like to thank its customers for reporting any leaks found throughout our service area. Water conservation will ensure available water supply for future generations, and will help to keep rates as low as possible. Help us keep your water supply secure by reporting any suspicious activities around any of our water supply facilities to (903) 683-6178 or your local law enforcement.