Rusk Rural Water Supply Corporation offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Please Note: Water bills are mailed out around the 1st of the month. Bills not paid by the 15th of the month (OR DUE DATE) will receive a late charge, payments must be paid by 5:00 pm on the due date . Bills not paid by the 25th of the month will be disconnected. Rusk Rural WSC does not offer extensions.
Security & Privacy: We respect and are committed to protecting your privacy. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet. We will not sell your information to anyone.
Refunds: All refunds will be provided as a credit to the credit card used at the time of the transaction.
Online Bill Payment
Accepting online bill payment with Visa, MasterCard and Discover. Click the green "Pay Your Bill Now" button located above or at the bottom of this page to be redirected to the bill payment page. Have your account number handy. Payments must be paid by 7:30 PM on the due date in order for the payment to be posted on time.(cut off time is 8:00 PM)
Phone Payment (IVR)
For Payments by Phone, please call: (844) 653-2257 Payments must be paid by 7:30 PM on the due date in order for the payment to be posted on time (Cut off time is 8:00 PM)
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Rusk Rural Water Supply Corporation
P.O. Box 606
Rusk, TX 75785